Looking for a Featurebase alternative?
Featurebase has grown from feedback boards into a customer support platform, with a help centre, live chat and AI support agent alongside its roadmap and changelog. Choose Qintr if what you want is the feedback side: feature requests next to NPS surveys and testimonials, on the same customers.
Last updated October 2026. Competitor details change, so check their site for the latest.
One platform, the same customers across all three.
Side by side
Two different directions
Featurebase’s pricing page in October 2026 leads with a support platform: a unified inbox, live chat, ticketing and an AI agent, with feedback, roadmaps, a changelog and a help centre alongside. If you want to run customer support and feature requests in one tool, that is a real strength.
Qintr goes in a different direction. It doesn’t do support tickets. It brings together the three things customers tell you outside support: survey answers, feature requests and testimonials, all tied to the same people and companies.
When Qintr fits better
Choose Qintr if you already have a help desk you like, and the gap is connecting feedback to what you build and what you can prove. A detractor’s survey comment can become a feature request with the customer attached, and when it ships, a happy customer can be asked for a testimonial.
Qintr Ideas also has a public roadmap and Updates, its changelog, so you can keep showing customers what’s planned and what shipped.
Where Featurebase is stronger
- A full support platform: help centre, live chat, ticketing and an AI support agent.
Where Qintr is different
- Feature requests, NPS surveys and testimonials share the same people and companies.
- See whether the customers asking for a feature are promoters or detractors.
- When you ship what a happy customer asked for, ask them for a testimonial from the same place.
Move over in an afternoon
Connect Featurebase with an API key, or upload its CSV export, and your posts and votes come across into a Qintr Ideas board. Running the import again is safe: each request is added once.
- 01 Connect Featurebase Paste an API key, or download your posts and votes as a CSV.
- 02 Import your requests Requests, statuses and voters come across into a board.
- 03 Set up your boards Public, customers-only, beta or team-only, with your brand.
- 04 Add Pulse and Proof Run NPS on the same customers, and collect testimonials when you ship.
Can I import my Featurebase data into Qintr?
Yes, yourself in the app. Connect Featurebase with an API key, or upload its CSV export, and your posts, statuses and votes come across.
Does Qintr include a help desk or live chat?
No. Qintr focuses on surveys, feature requests and testimonials. Help desk connections with Zendesk and Intercom are being finalised.
Does Qintr have a public roadmap and changelog?
Yes. A public Now, Next and Later roadmap built from your board, and Updates, a changelog linked to the ideas it shipped.
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