Three products. One customer record.
Pulse hears it, Ideas builds it, Proof proves it, and all three share the same people and companies. That’s what lets one comment travel from a survey to a shipped feature to a testimonial.
- Plan: Enterprise
- Revenue: $48k a year
- Renews in 60 days
- 4 people in Qintr
- NPS 6 · “Exports are painfully slow.”
- Tagged: Exports, Urgent
- NPS 9 · three weeks later
- CSAT 5/5 after a support chat
- Faster CSV exports · Shipped
- Told it shipped · said it helped
- SSO for admins · Planned
- Video testimonial · 0:40
- Wording approved by Maya
- Live on the pricing page
- Heard · Replied · Acted on · Told
- Replied by Sam in 2 hours
- Told when the fix shipped
- Sam (CS): call booked for Thursday
- Ana (Product): added to the export rebuild
- Dan (Marketing): asked for a quote
Each product does one job. Together they close the loop.
Hear every customer, and reply before small problems grow.
NPS, CSAT and feedback surveys Explore Pulse Ideas · Build itCollect feature requests, let customers vote, and tell them when you ship.
Feature requests, voting, status updates Explore Ideas Proof · Prove itTurn happy customers into testimonials and widgets that sell.
Testimonials, widgets, Wall of Love Explore ProofEverything flows through one customer record
Answers, votes and testimonials come in from wherever your customers are. Qintr ties each one to the person and company, then sends it where your team works.
- In your productSurveys, boards, forms
- EmailSurveys and requests
- Links and QR codesAnywhere you share
- Your websiteEmbedded forms
- ImportsReviews, CSV, files
- SlackAlerts to channels
- WebhooksAny system
- Zapier and MakeThousands of apps
- Widgets and wallsOn your site
- Customers“You asked, we shipped”
The loop only closes when everything knows who said what
One record per customer
People and companies with plan, revenue and renewal date. Every score, vote, testimonial and note sits on the same record.
Closing the loop is tracked
Heard → Replied → Acted on → Told, for every answer. You can see which customers heard back, and which didn’t.
Your data, isolated
Every workspace is fully isolated, with roles and multi-factor sign-in. Export everything, any time.
AI across the whole loop.
It tags, summarises and drafts, so your team acts on feedback instead of sorting it.
What’s the main reason for your score?
Reports are slow.
AI follow-upWhich report, and how long does it take?
The monthly CSV export. About ten minutes.
Monthly CSV export takes about ten minutes.
NPS for enterprise accounts fell from 41 to 28 this month. 19 of 46 detractor comments mention slow exports, and 7 of them are accounts renewing this quarter.
“We tried three tools before this. Exports used to take ten minutes, and now they finish in seconds. The team noticed on day one.”
- Best line: highlighted aboveAccept
- Result: “ten minutes to seconds”Accept
- Topics: Exports, SpeedAccept
Suggestions only. Nothing changes until a teammate accepts.
“The monthly CSV export takes about ten minutes.”
Hi Maya, thanks for telling us exactly where it hurts. You’re right, big exports are too slow. We’re rebuilding them to run in the background, and I’ll let you know personally the day it ships.
Built into every product
Close your loop.
Start free, with a 14-day free trial of Growth. All three products on every plan.