Looking for a Retently alternative?
Retently is a dedicated NPS, CSAT and CES platform with a wide set of integrations, especially for e-commerce. Choose Qintr if you want those surveys alongside feature requests and testimonials, on the same customers, with a free plan to start.
Last updated October 2026. Competitor details change, so check their site for the latest.
One platform, the same customers across all three.
Side by side
When Retently is the better choice
If you need SMS surveys or deep e-commerce integrations today, such as Shopify, Klaviyo or Gorgias, Retently offers more out of the box. Its pricing page in October 2026 lists paid plans from $99 a month, with a free trial.
When Qintr fits better
Choose Qintr if you want your NPS programme connected to what happens next: detractors’ comments turning into feature requests, and promoters into testimonials on your website. All three products share the same people and companies, and every plan, including Free, includes all three.
Where Retently is stronger
- More survey channels, including SMS and kiosk.
- A wide set of ready-made integrations, especially for e-commerce and CRMs.
- Years of focus on NPS and customer experience metrics.
Where Qintr is different
- Feature requests and testimonials sit on the same customers as your NPS answers.
- A free plan with all three products, sized by active people a month.
- Every answer lands in one inbox with a clear status, and AI drafts the reply.
Move over in an afternoon
Export your past responses from Retently as a CSV and upload it to Qintr Pulse. It recognises Retently’s columns, and your scores and comments come in with their original dates.
- 01 Export from Retently Download your past responses as a CSV.
- 02 Rebuild your surveys NPS, CSAT or effort, by email, link or inside your product.
- 03 Bring in your history Upload the CSV, check the columns, and your past answers keep their dates.
- 04 Close the loop Reply to every detractor from one inbox, and turn promoters into proof.
Can I import my Retently responses into Qintr?
Yes. Export your responses from Retently as a CSV and upload it to Pulse. It recognises the columns, lets you fix any match, and keeps each answer’s original date.
Does Qintr send surveys by SMS?
Not today. Qintr Pulse sends surveys by email, by link or inside your product.
Is there a free plan?
Yes. The Free plan includes Pulse, Ideas and Proof for up to 250 active people a month and 2 seats.
Close your loop.
Start free, with a 14-day free trial of Growth. All three products on every plan.